Solution
Capture feedback with a QR code
Collect ratings, comments and survey answers in one scan. A feedback QR code lets customers tell you what they think while the experience is still fresh.
Feedback is an operating loop
The QR code only opens the form. The useful result comes from what the team does next: review submissions, identify repeated issues, respond through the appropriate channel and change the service when the evidence supports it.
Qrcado captures feedback submissions through the Feedback QR type. It does not currently offer rating-gated routing that sends low scores privately and high scores to a public review site.
Build a form people will finish
- Ask only for information that will be used.
- Put the most important question first.
- Explain whether contact details are optional and why they are requested.
- Test the page on a phone and mobile data.
- Place the code at the moment the experience ends.
- Assign a review cadence and internal owner.
Useful placements
Receipts, table tents, service desks, product inserts, event exits, classroom materials and post-service cards can all work when the printed instruction explains what kind of feedback is requested.